#13DaysOfRainbows
The holidays are called “the most wonderful time of the year.” And that can be very true. Especially when festive foot-tapping sing-a-long music is played in every store you enter, decorations are around every corner, and a fresh dusting of snow is just another sign of the magic of the season. But the holidays can […]
Hospitality with legs.
With Halloween behind us, you know what that means…yes, the holidays are upon us. And with them come parties, entertaining, and expectations. Some expectations will be met: “The prime rib was succulent” and “This is the best pumpkin spice latte. Ever.” While other expectations will fall short: “The turkey was too dry” and “The pumpkin […]
Frontier: Outage or Outrage?
If you live in downtown Redmond, this week you’re all-too-familiar with “closed” or “cash only signs.” Saturday, September 20th, was the first day of what has been a massive Internet, Phone, and TV outage. How did this happen? Frontier Communications has reported the following initial cause: IMCO Construction ripped up 1000’s of feet of fiber and copper […]
Fall Kickoff: Five Local Fall Favorites
Fall: hands-down my all-time favorite season. What’s so great about fall in Seattle? Here is my personal list of five local fall favorites to kickoff your season. 5) Running. Is there anything better than running in the crisp fall air with leaves crunching beneath your feet? A few events I look forward to in the […]
Pass the veggies, please.
I recently watched the documentary, “Forks Over Knives.” The premise for the documentary: “What has happened to us? Despite the most advanced medical technology in the world, we are sicker than ever by nearly every measure. Two out of every three of us are overweight. Cases of diabetes are exploding, especially amongst our younger population. […]
Comparison works the opposite way you want it to.
We compare all the time and in all sorts of ways. I compare my startup to another startup. I compare my marriage to another’s marriage. I compare my car to another’s car. I compare my _______ to another’s _______. It’s an endless cycle. There are two types of comparison – comparing “upward” and comparing “downward.” Upward […]
The difference between helping, fixing, and serving.
This summer, I am participating in a continuing education program at a hospital. The program is called Clinical Pastoral Education (or CPE), and through the program I have the opportunity to serve as one of five chaplain interns. During our first week, we had numerous orientations, seminars and trainings. This on-boarding was likened to a […]
If you want better customer service, give better customer behavior.
It’s all-too-easy to complain about poor customer service. We’ve all done it. We blame the cable company for hiking up rates and madly call the company (only to be placed on hold for way too long). The result of the call is poor customer service paired with not getting what we want (boo-freaking-hoo). But what […]
thinkspace to add a fourth floor in Redmond!
Office space in Redmond – and at thinkspace – is a valued resource. Startups and employers are drawn to Redmond’s corporate environment, and as businesses continue to grow and expand, thinkspace has made the decision to grow with them. In order to meet the needs of our community, thinkspace is excited to announce that a […]
No expectations, no disappointments.
I’m a planner. I’m a goal-setter. I love the strategy that goes along with discerning a five-year strategic plan. But in addition to my goal-setting-strategic-planning posture, I’ve found that I also need to embrace the discipline of having no expectations. The things that frustrate, anger, and irritate me have one thing in common: I don’t like […]